Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: ns1,consumer,gov.ua
I ran this command: certbot -q renew
It produced this output:
Attempting to renew cert (ns1.consumer.gov.ua) from /etc/letsencrypt/renewal/ns1.consumer.gov.ua.conf produced an unexpected error: Failed authorization procedure. ns1.consumer.gov.ua (http-01): urn:ietf:params:acme:error:connection :: The server could not connect to the client to verify the domain :: Fetching http://ns1.consumer.gov.ua/.well-known/acme-challenge/0iPTsD2D_4ahSac124eV7qIVwa7FbfRggBXxJQgei9g: Timeout during connect (likely firewall problem). Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/ns1.consumer.gov.ua/fullchain.pem (failure)
My web server is (include version):
coturn
The operating system my web server runs on is (include version):
Ubuntu 18.04.4 LTS
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):
yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): certbot 0.31.0
