Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: deangossi.com
I ran this command:
Synology DS218J (ver. DSM 6.2.3-25426 Update 3) ->sercurity->certificate->add->add a new certificate->get a certificate from Let's encrypt->{domainname=deangossi.com, email=deangossi@gmail.com, subject alternative name = server.deangossi.com}
It produced this output:
Error message: failed to connect to Let's Encrypt. Please make sure the domain name is valid
My web server is (include version): I'm running DSM 6.2.3-25426 Update 3 on my Synology DS218J.
System time: 2021-02-16 17:16:22
The operating system my web server runs on is (include version):
Not sure of the web server portion, I'm running DSM 6.2.3-25426 Update 3 on my Synology DS218J.
My hosting provider, if applicable, is: Wix.com
I can login to a root shell on my machine (yes or no, or I don't know): I believe I can do this on my mac laptop, however unaware of how to do this on the Synology DS218J.
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): yes, I'm using the native synology control panel.
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot): I'm using the native version of certitificate creation built into the Synology management console.