I did not create our company website www.stratusplastics.com but i’ve been tasked to try to find out how this issue occurred and correct it.
Our website is hosted at Wix and our domain is on Godaddy.
At the end of January, access to our website was blocked due to an expired Let’s Encrypt SSL Certificate.
On GoDaddy we have a different SSL cert for an internal RDweb site but no other certificates listed especially from LetsEncrypt.
I’m trying to contact a human at Wix and our ISP (Who was our registrar) to see how it was even put on our website and how to renew it.
It looks like someone or something did actually renew the certificate, as it renewed nicely every 2 months. Which corresponds with the 60 days interval Let’s Encrypt advices.
Unfortunately, you’ve removed a lot of questions from the questionnaire. For example, the question if you’re using some kind of control panel to operate your site at Wix.com. Or if you can login using SSH and can have root access on that SSH connection.
Further more, Wix has a few support pages about certificates on their site. I recommend reading and trying them:
I did finally reach a human at Wix to trace out the problem, which was a new entry needed to made in DNS. They said it would take a couple days for the cert to renew and propagate through the net.
You stated that you see the cert actually renewed. I guess it would have happened yesterday after the dns entry. I did a search a saw that the last entry is still the one from 1/26. Where did you see that the cert renewed ?