Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
No commands have been run. I am a graphic designer who built this website in Wix. It has been working fine for months, it’s an old domain name with a new website and web host Wix, who provides SSL. Not sure why after months of this being up, the SSL expired. The domain host is register.com who points to wix. How is “Let’s Encrypt” involved?
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
Domain host: register.com Website host: Wix (they provide SSL, but somehow Let’s Encrypt is showing it expired)
I can login to a root shell on my machine (yes or no, or I don’t know):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot):