Error when trying to renew a certificate

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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: meupassaporte.live

I ran this command:
sudo /opt/bitnami/letsencrypt/lego --tls --email=“carolinazanre@meupassaporte.live” --domains=“meupassaporte.live” --path="/opt/bitnami/letsencrypt" renew --days 90

It produced this output:
2019/07/19 19:45:55 You have to pass an account (email address) to the program using --email or -m

My web server is (include version):
Not sure. I’m using Wordpress Amazon EC2 Bitnami.

The operating system my web server runs on is (include version):
Not sure. I’m using Wordpress Amazon EC2 Bitnami.

My hosting provider, if applicable, is:
Bitnami on Amazon EC2

I can login to a root shell on my machine (yes or no, or I don’t know):
Yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
no

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):
Not sure. I’m using Wordpress Amazon EC2 Bitnami.

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Hi @marcoszanre

I don’t use lego. But is there already an account with that mail address?

Or is this a new address?

Sounds like you have first to create an account with a mail address, then you can use this mail address to identify the account.

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