Error: Let's Encrypt validation status 400

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Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: www.sophiewldashboard.teleperformanceusa.com

I ran this command:v-add-letsencrypt-domain admin sophiewldashboard.teleperformanceusa.com www.sophiewldashboard.teleperformanceusa.com

It produced this output:Error: Let’s Encrypt validation status 400

My web server is (include version):apache2

The operating system my web server runs on is (include version):Ubuntu 16.04

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):vestacp

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

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Hi this is with respect to vestacp I’ve done all the requires steps still gives me the same result actually the above mentioned domain is the alias of domain sophiewldashboard.teleperformanceusa.com I could add lets encypt for this domain but when trying to add it to the alias of this domain i.e, www.sophiewldashboard.teleperformanceusa.com It gave me the mentioned error please help

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There is a DNS issue with one of the (two) authoritative servers for your domain:

And there is currently an ongoing issue:
https://letsencrypt.status.io/

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Does it provide the rest of the error message? Are there logs?

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But if there was any issue it shouldn’t have added for sophiewldashboard.teleperformanceusa.com it is getting added for this but when I tried to add it with alias it’s not working.

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