Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
ioleneseibel.com.br
I ran this command:
Via Vestacp clicked on ssl support and Letsencrypt
It produced this output:
Error: Let’s Encrypt new auth status 429
My web server is (include version):
nginx + apache
The operating system my web server runs on is (include version):
Centos 7
My hosting provider, if applicable, is:
Virtual Server
I can login to a root shell on my machine (yes or no, or I don’t know):
YES
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
Yes - VESTACP
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):
No