I am trying to install an SSL and I am getting the specified output. This is a Wix domain name that I am pointing to my cPanel hosting. I have installed many certificates, and I only seem to have this issue with Wix domain names, so I am certain it has something to do with the DNS settings in Wix, but I have been unsuccessful in finding a solution…
My domain is ranchmarketcleaners.com
I ran Let’s Encrypt from my cPanel hosting account.
It produced this output:
"There was a problem processing your request
- Error issuing certificate
- Failed to issue certificate
- Updating challenge for mail.ranchmarketcleaners.com: acme: error code 400 “urn:ietf:params:acme:error:dns”: DNS problem: NXDOMAIN looking up A for mail.ranchmarketcleaners.com (order URL: https://acme-v02.api.letsencrypt.org/acme/order/65643138/1062057028)"
My web server is (include version): CLOUDLINUX 6.10
The operating system my web server runs on is (include version): cPanel v80.0.22
My hosting provider, if applicable, is: Hosting24
I can login to a root shell on my machine (yes or no, or I don’t know): No
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): * CLOUDLINUX 6.10 [tig]
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot):