Error at the time Issue SSL Certificate

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My domain is:

I ran this command: issue certificate

It produced this output: There was a problem processing your request

  • Error issuing certificate
  • Failed to issue certificate
  • Updating challenge for acme: error code 400 "urn:ietf:params:acme:error:dns": DNS problem: NXDOMAIN looking up TXT for - check that a DNS record exists for this domain (order URL:

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
no: 1
provide the name
and version of the control panel : 116.0 (build 11)

what kind of control panel? no .1 isn't really describe anything


Its normal cPanel

Did you setup cPanel or is that from a hosting service?

It looks like you are using a wildcard cert request and the DNS interaction from cPanel is failing.


It's from hosting
Even without a wildcard also fail

You should ask your hosting service then. They setup cPanel and can look at the error logs with you. Something in cPanel is not making a proper request for the cert.


Ok let me check with them
Thank you


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