Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:softonhost.com
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
Hello! We want to install Let's Encrypt SSL to my domain https://softonhost.com, but when we try to install ssl we see these error. How we can fix this error.
There was a problem processing your request
- Error issuing certificate
- Failed to issue certificate
- Updating challenge for cpanel.softonhost.com: acme: error code 400 "urn:ietf:params:acme:error:dns": DNS problem: NXDOMAIN looking up TXT for _acme-challenge.cpanel.softonhost.com - check that a DNS record exists for this domain (order URL: https://acme-v02.api.letsencrypt.org/acme/order/672277537/115719984407 )