Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: firstname.lastname@example.org
I ran this command: Set up
It produced this output: Error 801
- Check your internet connection (Connected)
-Check that your Email is not already registered at Let’s Encrypt (It wasn’t just created account)
Contact Support (Does not seem to be a direct way to do this)
My web server is (include version): ???
The operating system my web server runs on is (include version): Windows 10 (Up to Date)
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): I Don’t Know
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot): I don’t know I need a human to help.