Error 801 at Set up

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: americantent@ddns.com

I ran this command: Set up

It produced this output: Error 801

  • Check your internet connection (Connected)
    -Check that your Email is not already registered at Let’s Encrypt (It wasn’t just created account)
    Contact Support (Does not seem to be a direct way to do this)
    My web server is (include version): ???

The operating system my web server runs on is (include version): Windows 10 (Up to Date)

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): I Don’t Know

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): I don’t know I need a human to help.

Hi @Americantent

that’s

not a domain name.

May be you use americantent.ddns.com.

What’s “Set up”?

PS: americantent.ddns.com isn’t registered. So it’s impossible to create a certificate with that domain name.

Start with some basics:

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