Error 801 at Set up

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g., so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command: Set up

It produced this output: Error 801

  • Check your internet connection (Connected)
    -Check that your Email is not already registered at Let’s Encrypt (It wasn’t just created account)
    Contact Support (Does not seem to be a direct way to do this)
    My web server is (include version): ???

The operating system my web server runs on is (include version): Windows 10 (Up to Date)

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know): I don’t know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): I Don’t Know

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): I don’t know I need a human to help.

Hi @Americantent


not a domain name.

May be you use

What’s “Set up”?

PS: isn’t registered. So it’s impossible to create a certificate with that domain name.

Start with some basics:


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