Delete certificate

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: joyce-crawford-author.com

I ran this command: ??

It produced this output:Book 3

My web server is (include version):

The operating system my web server runs on is (include version):162.241.224.245

My hosting provider, if applicable, is:Blue Host

I can login to a root shell on my machine (yes or no, or I don't know): I don't know

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): ??

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

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Is this spam?

I'm pretty sure that's not the correct answer to the question. I honestly have no idea what you mean with 162.241.224.245.

Looking at the (lack) of answers, if you want to remove the certificate of your website, you're probably best of asking your hosting provider.

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Who is the host provider? No one seems to care about helping. I contacted Flip Builder and Amazon W3 and have received no help at all. I have purchased a different domain site.

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Welcome to the Let's Encrypt Community, Joyce :slightly_smiling_face:

We're happy to help how we can. Your original post was lacking in information, had wrong information in certain places, and appeared an advertisement of sorts. I think what our link formatter did with your "book3" address gave that appearance.

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A recent update to our markdown link formatting automatically changes links to titles. I believe that's what happened here.

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@Joyce

I saw the "delete certificate" title, but I'm unsure of exactly what you're trying to accomplish.

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Whoever's hosting your web site.

What is your actual question? As yet, you haven't posted one.

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It does not matter now. I went ahead and purchased another new domain name. Thanks for your reply
Joyce

brilliant answer. I cannot find out who is hosting. But it does not matter now. I went ahead and purchased another new domain name. When I keyed in that DNS nothing popped up, so I should be good to go.

If you can't, how do you think we could? And why can't you? It is your web site, right?

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joyce-crawford-author.com is my new site. The one that pops up was from Flip Builder the program that I used to build my flip e-books. While it is my book, I do not have control over it. When I saw your "certificate" related to that site, I though you would know how to read it and help me. Thanks for your attention. You can delete this thread.
Joyce Crawford

That's not how it works :slight_smile: Let's Encrypt is a so called "certificate authority" and issues certificates, but nothing else. The hosting provider of your (previous I guess?) website has asked Let's Encrypt for a certificate and with some technical stuff, they got one and installed it into the site.

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