How do I get my certificate

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g., so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:Site5

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

You’re not really giving us much answers to work here. Therefore, the only thing I can do at this moment, is refer you to the “Getting started” page of the Let’s Encrypt website:

1 Like

Sorry - but I am new. My site provider Site5 requested CSA but I have no idea how to get the certificate and it’s not issued under the domain I gave him.

Hi @rvanlierop,

Did you mean to say that your hosting provider gave you a CSR file?

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