Hi,
My client has a certificate issued from this site. However, they do not know who created the account and we are able to login to download the certificate, or renew it.
Would you be able to direct to someone who can help us with this issue?
Thank you
There is no "login to download the certificate" from Let's Encrypt; certificates are obtained using client software that, when operating correctly, automates the process. See this page for an overview:
How do they know this? What is the certificate being presently being used to do?
Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
Thank you for assisting us in helping YOU!
Hi,
Thank you for your response The certificate is currently being used on their website.
The domain is: arsi.ca
I don't have any of the other information requested. They also don't know who is hosting their website.
Here is a list of Issued Certificates https://crt.sh/?q=arsi.ca, the latest being 2023-03-22 and going back to 2019-09-04 for Let's Encrypt Issued Certificates.
Using this online tool https://sitereport.netcraft.com/ yields these results
Showing
Netblock Owner IMAGEBANK
Hosting company TeraGo Networks
Nameserver dns1.registrar-servers.com
Domain registrar cira.ca
Nameserver organisation whois.namecheap.com
Organisation Soula Tsakanikas
Reverse DNS static-74-122-133-139.ptr.terago.net
IP delegation
IPv4 address (74.122.133.139)
IP range Country Name Description
::ffff:0.0.0.0/96 United States IANA-IPV4-MAPPED-ADDRESS Internet Assigned Numbers Authority
↳ 74.0.0.0-74.255.255.255 United States NET74 American Registry for Internet Numbers
↳ 74.122.128.0-74.122.135.255 Canada TERAGO-DCC-YYZ-4 TeraGo Networks Inc.
↳ 74.122.133.0-74.122.133.255 Canada DCC-IMAGEBANK-74-122-133-0-BLOCKA IMAGEBANK
↳ 74.122.133.139 Canada DCC-IMAGEBANK-74-122-133-0-BLOCKA IMAGEBANK
Also using this online tool SSL Server Test (Powered by Qualys SSL Labs) gives these results A
SSL Server Test: arsi.ca (Powered by Qualys SSL Labs)
The thing I note is the Certificate is shared with many other Alternative names (SANs) Domain Names (not uncommon), so in all likely hood the Hosting Provider is handling the renewal of the Certificate.
Based on there being 54 different domains on the cert, I would have to agree.
Their only common thread is the HSP:
advancedprofiles.com
ageofbronze.ca
alexanderdentalcentre.com
allfitnessprofessionals.com
anitali.me
arsi.ca
beavertondentaloffice.com
biancoflooring.ca
boltonauto.ca
boomerscloud.com
bychancealone.com
claytonparkplazadental.ca
cvor.ca
dentistrybythebay.ca
djwoodentertainment.com
drhoffmanperio.com
dsenviro.ca
dynacert.com
easymathforkids.com
elmtreedoodles.com
enduresports.ca
extremegarage.ca
factorof.com
farynn.com
fitness365.ca
flagstoneporches.com
fulcoenvironmental.com
gwpt.com
hargta.com
hillcountryms.com
inttradia.com
iopw.com
jonesoconnell.ca
kinderschoolnursery.com
kindredfinancialservices.com
kwoodkitchens.com
lashesbyregina.ca
manereviews.com
manordentalcentre.com
maribechealth.com
michaelshairdesign.com
mobiletruckemissiontest.com
northeastroofing.ca
pdxn.ca
pefferlawdentalcentre.com
powerking.ca
rwardz.com
superiormachining.com
terraquest.ca
theallianceug.com
trustedbud.com
verview.com
winningonlinebook.com
worldwidehealthmovement.com
Well, someone is paying someone else for the site. So just follow the money and you/they'll find out who's hosting their website.
Everyone here has been a big help.
Thank you all!
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