Cpanel can't keep checked Let’s Encrypt option check box!

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1

Hi,

My environment : a remote VPS running distro Ubuntu 18.04

For the first time since 4 years and more…, I received an alert message from hosting provider, saying that because of an attack, my VPS was put in mitigation. Fortunately this server was recently implemented in a test environment…. These below are the events that preceded the alert, and the content of my “letsencrypt“ log file :

*** 1 ***
From my control panel (ISPConfig 3) it became impossible since a few weeks to keep checked the letsencript option check box when adding a website…. !

*** 2 ***
Since then, all attempts to install apps (ssh or FTP) ends up with any browser delivering the same ERROR MESSAGE (instead of the app installation wizard) :

This website unaccessible
Impossible to find server IP address for “mydomainname.com“
DNS_PROBE_FINISHED_NXDOMAIN

To the attention of any one that would may be able to help solve this issue, I copied below the content of my letsencrypt log file.

Regard,

2020-04-17 03:00:16,995:DEBUG:certbot.main:certbot version: 0.27.0
2020-04-17 03:00:16,996:DEBUG:certbot.main:Arguments: [’-n’, ‘–post-hook’, “echo ‘1’ > /usr/local/ispconfig/server/le.restart”]
2020-04-17 03:00:16,996:DEBUG:certbot.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#manual,PluginEntryPoint#null,PluginEntryPoint#standalone,PluginEntryPoint#webroot)
2020-04-17 03:00:17,007:DEBUG:certbot.log:Root logging level set at 20
2020-04-17 03:00:17,007:INFO:certbot.log:Saving debug log to /var/log/letsencrypt/letsencrypt.log
2020-04-17 03:00:17,009:DEBUG:certbot.renewal:no renewal failures
2020-04-17 07:26:00,219:DEBUG:certbot.main:certbot version: 0.27.0
2020-04-17 07:26:00,221:DEBUG:certbot.main:Arguments: [’-q’]
2020-04-17 07:26:00,222:DEBUG:certbot.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#manual,PluginEntryPoint#null,PluginEntryPoint#standalone,PluginEntryPoint#webroot)
2020-04-17 07:26:00,236:DEBUG:certbot.log:Root logging level set at 30
2020-04-17 07:26:00,237:INFO:certbot.log:Saving debug log to /var/log/letsencrypt/letsencrypt.log
2020-04-17 07:26:00,238:DEBUG:certbot.renewal:no renewal failures
2020-04-17 14:40:22,711:DEBUG:certbot.main:certbot version: 0.27.0
2020-04-17 14:40:22,712:DEBUG:certbot.main:Arguments: [’-q’]
2020-04-17 14:40:22,713:DEBUG:certbot.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#manual,PluginEntryPoint#null,PluginEntryPoint#standalone,PluginEntryPoint#webroot)
2020-04-17 14:40:22,723:DEBUG:certbot.log:Root logging level set at 30
2020-04-17 14:40:22,724:INFO:certbot.log:Saving debug log to /var/log/letsencrypt/letsencrypt.log
2020-04-17 14:40:22,725:DEBUG:certbot.renewal:no renewal failures
2020-04-18 03:00:10,022:DEBUG:certbot.main:certbot version: 0.27.0
2020-04-18 03:00:10,023:DEBUG:certbot.main:Arguments: [’-n’, ‘–post-hook’, “echo ‘1’ > /usr/local/ispconfig/server/le.restart”]
2020-04-18 03:00:10,024:DEBUG:certbot.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#manual,PluginEntryPoint#null,PluginEntryPoint#standalone,PluginEntryPoint#webroot)
2020-04-18 03:00:10,033:DEBUG:certbot.log:Root logging level set at 20
2020-04-18 03:00:10,034:INFO:certbot.log:Saving debug log to /var/log/letsencrypt/letsencrypt.log
2020-04-18 03:00:10,035:DEBUG:certbot.renewal:no renewal failures
2020-04-18 10:11:02,843:DEBUG:certbot.main:certbot version: 0.27.0
2020-04-18 10:11:02,844:DEBUG:certbot.main:Arguments: [’-q’]
2020-04-18 10:11:02,845:DEBUG:certbot.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#manual,PluginEntryPoint#null,PluginEntryPoint#standalone,PluginEntryPoint#webroot)
2020-04-18 10:11:02,855:DEBUG:certbot.log:Root logging level set at 30
2020-04-18 10:11:02,856:INFO:certbot.log:Saving debug log to /var/log/letsencrypt/letsencrypt.log
2020-04-18 10:11:02,857:DEBUG:certbot.renewal:no renewal failures
2020-04-18 14:44:08,756:DEBUG:certbot.main:certbot version: 0.27.0
2020-04-18 14:44:08,757:DEBUG:certbot.main:Arguments: [’-q’]
2020-04-18 14:44:08,757:DEBUG:certbot.main:Discovered plugins: PluginsRegistry(PluginEntryPoint#manual,PluginEntryPoint#null,PluginEntryPoint#standalone,PluginEntryPoint#webroot)
2020-04-18 14:44:08,766:DEBUG:certbot.log:Root logging level set at 30
2020-04-18 14:44:08,767:INFO:certbot.log:Saving debug log to /var/log/letsencrypt/letsencrypt.log
2020-04-18 14:44:08,768:DEBUG:certbot.renewal:no renewal failures

1 Like
2

Hi,

First of all, we can’t help you if you don’t provide any information about your website.
Your control panel seems to be ISP config, not cPanel.
Also, you’ve mentioned that your provider has put your server on mitigation, so you should contact your hosting provider for some information and help…

Thank you

1 Like
3

Thanks for the clearness of your reply.
I will pay attention to your recommandation.

Regards,

4

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