Could not issue a Let's Encrypt SSL/TLS certificate for boschcentre.co.uk. Authorization for the domain failed


#1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: broadstairsmotcentre.co.uk, which is mapped to http://broadstairsmotcentre.boschauto.co.uk/

I ran this command: Plesk - Add Domain to mapped Domain - No issue with other domains

It produced this output:

Error: Could not issue a Let’s Encrypt SSL/TLS certificate for boschcentre.co.uk. Authorization for the domain failed.
Details
Invalid response from https://acme-v01.api.letsencrypt.org/acme/authz/Z1cdb1nzUGlv1Nr8imtM6V2hvnjY8Exfi2vYC8mKkiQ.
Details:
Type: urn:acme:error:unauthorized
Status: 403
Detail: Invalid response from http://broadstairsmotcentre.co.uk/.well-known/acme-challenge/gnJ_8OdjFq5kh4XJNjPGda9NsQ3f7j3bQtiBDtXt_lQ: "

<html class" My web server is (include version): The operating system my web server runs on is (include version): My hosting provider, if applicable, is: Webfusion I can login to a root shell on my machine (yes or no, or I don't know): I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk

#2

I see that you are using Plesk control panel.
But can you also login to a root shell on my machine?

403 errors are generally authentication related.

Also:

Those names aren’t pointing to the same IP (that may be part of the problem…)
Name: boschcentre.co.uk
Address: 94.136.34.83
Name: broadstairsmotcentre.co.uk
Address: 79.170.40.46


#3

You star, thank you. I’ll investigate the DNS settings


#4

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