Certificate renewal notification emails

A few months ago we’ve changed our hosting company.
In the past our websites were hosted at www.mijnhostingpartner.nl, now they are at www.combell.com.

Since then, we’re receiving every day an e-mail with a certificate renewal notification.

Status of renewal:
Failure: Could not validate the choosen hostname for the certificate. No certificate issued.

The e-mails are coming from the following addres: noreply=mijnpartnergroep.nl@mijnhostingpartner.nl

After contacting our old hosting company (www.mijnhostingpartner.nl), they say that these messages are coming from your systems and they can’t stop them.

We’re receiving this e-mails for 2 domains (www.borms.eu and www.atesa.be)

Is it possible to stop this messages?
Please keep in mind that our 2 domains are still using a Let’s Encrypt certificate at out new hosting company www.combell.be.

Best regards,

Hi @lievenborms

these are not mails sent from Letsencrypt.

Check the header of the mails to find the sending ip address. Maybe mijnhostingpartner.nl sends the mails. Maybe you have copied the configuration, so your new server sends these mails.

Which domain name is used in the mails? A not-longer-existing domain name?

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few months ago we’ve changed our hosting company.
In the past our websites were hosted at www.mijnhostingpartner.nl, now they are at www.combell.com.

Since then, we’re receiving every day an e-mail with a certificate renewal notification.

Status of renewal:
Failure: Could not validate the choosen hostname for the certificate. No certificate issued.

The e-mails are coming from the following addres: noreply=mijnpartnergroep.nl@mijnhostingpartner.nl

After contacting our old hosting company (www.mijnhostingpartner.nl), they say that these messages are coming from your systems and they can’t stop them.

We’re receiving this e-mails for 2 domains (www.borms.eu and www.atesa.be)

Is it possible to stop this messages?
Please keep in mind that our 2 domains are still using a Let’s Encrypt certificate at out new hosting company www.combell.be.

Best regards,

Hi @Jodanquens

there is the same topic with the same two domains.

As written: These mails are not from Letsencrypt.

So check your system or ask your provider.

Dear,

Thank you for your reactions.

Again, I’ve contacted our old hosting (mijnhostingparnter.nl).
They let me know, again, that the messages weren’t sent from their systems.

I’ve noticed that we still could login to our disabled old hosting and there was an old invalid certificate related to this.
After removing these certificates, the problem was solved.

It seems that our old hosting company isn’t cleaning their old data.

Thank you for your help.

1 Like

Thanks for reporting back.

So

that company doesn’t know what their servers are doing. That’s bad.

The fact that removing the certificates stopped the notifications is further evidence that the notifications were not being sent by Let’s Encrypt. This forum is full of cases where people received notifications from Let’s Encrypt about expiring certificates that the users were no longer using. As forum regulars like @JuergenAuer have had to point out, the Let’s Encrypt reminders are sent for every valid certificate and Let’s Encrypt has no way of knowing, and does not attempt to check, whether that certificate is in use or not.

In other words, users here are regularly confused by the fact that deleting certificates on their server or replacing them with other certificates on a different server does not stop Let’s Encrypt expiry notification e-mails!

The Let’s Encrypt-generated messages come from

From: Let's Encrypt Expiry Bot <expiry@letsencrypt.org>

and have a subject like

Subject: Let's Encrypt certificate expiration notice for domain "example.com"

No other renewal notifications are sent by Let’s Encrypt.

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