Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command: I’m using Certify SSL/TLS Certificate Manager 18.104.22.168
It produced this output:An error occurred installing the certificate. Certificate file may not be valid: C:\ProgramData\Certify\certes\assets\pfx\xxxxxxxxxxxxxxxxxxxxx.pfx
My web server is (include version): IIS 10.0.14
The operating system my web server runs on is (include version): Windows Server 2016
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know): Its windows machine.
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no