This looks great! That welcome message should cover most things that are usually needed to provide useful replies.
I wonder if there’s a simple way we could offer for users to hide their domain from search engines? I think one of the main reasons why users don’t want to include their domains is because they don’t want their domains to show up in search results in connection to a support forum - some might perceive this as embarrassing if you’re setting things up for work or for a client. Discourse has spoiler tags, maybe search engines don’t index those (the same way they exclude other “invisible” text). invisible-domain-nrqmnal.com - let’s see if this is going to get indexed.
Here’s a possible template for the new Help category (basically following the structure of the welcome message):
My domain is:
I ran the following command:
This returned the following output:
I’m running [your operating system and version] with [your web server software].
[My site is hosted on a dedicated/virtual server with root access.]
[I’m using a control panel to manage my site. The control panel is [control panel name, e.g. Plesk or cPanel, and version].]
[My site is hosted on a shared hosting platform by [your web host].]
I’m not sure about the last three sentences - that part could be made a lot shorter, but it might lead to some missing details. I guess experience will show if it needs refinement.