Authorization token error

Getting the following error when I try to renew SSL certificate on

Error: Could not issue a Let’s Encrypt SSL/TLS certificate for

The authorization token is not available at
To resolve the issue, make it is possible to download the token file via the above URL.
See the related Knowledge Base article for details.

Additional error details:
Invalid response from
Type: urn:acme:error:unauthorized
Status: 403
Detail: Invalid response from " I get a page not found, but the permissions are set to 755. I think this is the cause of the error but I’m not sure.

Could anyone provide any insight?

Try placing a test.txt file with minimal content at:

hi @sg-jis

It’s helpful if you provide answers to all the questions so people can advise apropriately

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

I can see that you have issued a certificate in the past and that it needs renewing

Without the right information it’s hard to advice of the next steps


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