Could not issue, using HTTP instead of HTTPS

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My domain is:

I ran tried to reisue cert via th ewebsite

It produced this output:
ould not issue an SSL/TLS certificate for

Could not issue a Let’s Encrypt SSL/TLS certificate for .

The authorization token is not available at

To resolve the issue, make sure that the token file can be downloaded via the above URL.

See the related Knowledge Base article for details.


Invalid response from


Type: urn:ietf:params:acme:error:unauthorized

Status: 403

Detail: Invalid response from []: "<!DOCTYPE html PUBLIC “-//W3C//DTD XHTML 1.0 Strict//EN”

note that the URL listed in the error is HTTP and not HTTPs. not sure why this is

My web server is (include version): unknown

The operating system my web server runs on is (include version): unknow

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know): i don’t know

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): using the asphostingportal web control panel

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):

1 Like

Hi @crcucb99

your configuration is buggy - see

Checking the url

there is a blocking error message - http status 403.

HTTP Error 403.4 - Forbidden

The page you are trying to access is secured with Secure Sockets Layer (SSL).

Access to that subdirectory is required.


I am not sure what needs to be done because the directory exists and I can navigate to it using HTTPs.

What is puzzling to me is the error says to make sure the token file can be downloaded via:

But I am able to navigate to and I see the token value.

I do not see any differences with permissions between the root down through the /.well-known/acme-challenge/ folder.

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http throws an error, so it’s not relevant that https works.

You have to remove that error / blocking http status 403.

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Verified with the host, there is nothing blocking that directory. I am trying to renew the cert that is already applied. Should I try deleting it then applying it again?

There is something. Please read

HTTP Error 403.4 - Forbidden

You have to change that.

1 Like results in an error because it’s using HTTP and not HTTPS. I have the Let’s Encrypt cert already applied, it just needs to be renewed. Because it’s applied that means we cannot navigate using HTTP, only HTTPS, correct??
note, works.

Should there be an option or something to allow HTTP although a certificate is already applied?

That’s wrong, please read the basics.

http / port 80 is required if you want to create a certificate. It’s not relevant if it is your first certificate or a renew.

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