Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: da-pool.com
I ran tried to reisue cert via th ewebsite
It produced this output:
ould not issue an SSL/TLS certificate for da-pool.com
Details
Could not issue a Let’s Encrypt SSL/TLS certificate for da-pool.com .
The authorization token is not available at http://da-pool.com/.well-known/acme-challenge/A8RaNGhZOAMnVGdBM9ICdoanNixOZwhIjF_BSbWqDS0.
To resolve the issue, make sure that the token file can be downloaded via the above URL.
See the related Knowledge Base article for details.
Details
Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz-v3/5122027849.
Details:
Type: urn:ietf:params:acme:error:unauthorized
Status: 403
Detail: Invalid response from http://da-pool.com/.well-known/acme-challenge/A8RaNGhZOAMnVGdBM9ICdoanNixOZwhIjF_BSbWqDS0 [52.117.175.213]: "<!DOCTYPE html PUBLIC “-//W3C//DTD XHTML 1.0 Strict//EN”
note that the URL listed in the error is HTTP and not HTTPs. not sure why this is
My web server is (include version): unknown
The operating system my web server runs on is (include version): unknow
My hosting provider, if applicable, is: https://www.asphostportal.com/
I can login to a root shell on my machine (yes or no, or I don’t know): i don’t know
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): using the asphostingportal web control panel
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot):