Could not issue a Let's Encrypt SSL/TLS certificate



We are trying to issue New Let’s Encrypt SSL/TLS certificate for our domain. we are getting below error.

Error: Could not issue a Let’s Encrypt SSL/TLS certificate for

The authorization token is not available at
To resolve the issue, make it possible to download the token file from the URL above.
See the related Knowledge Base article for details.
Invalid response from
Type: urn:acme:error:unauthorized
Status: 403
Detail: Invalid response from "
<!doctype html>

<meta http-equiv="x-ua-comp"


Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g., so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):


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