Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: midwestlp.com
I ran this command: N/A
It produced this output: N/A
My web server is (include version): N/A
The operating system my web server runs on is (include version): N/A
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know): No
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot):
The current cert is not set to renew for a few weeks.
There is a minor issue with the cert/chain being provided:
checking your domain in my browser there is an error message - http://midwestlp.com/
I see it in german, you may see that in your language.
Your domain isn't connected. So it's not really a domain managed via Wix.
Thank you for the information. How can we renew the cert?
If you intend for this to be hosted by Wix, perhaps you could follow the instructions that appear there in order to connect the domain to Wix. At that point, Wix should be able to obtain a new certificate for you automatically.
If you intend for it to be hosted by a different hosting provider, perhaps you could figure out who that provider is and let us know the identity of the provider and the nature of the hosting environment that it uses.
It’s possible that you’re seeing this problem because
midwestlp.com are currently being hosted on totally different infrastructure.
schoen@demorgan:~$ host www.midwestlp.com
www.midwestlp.com is an alias for www215.wixdns.net.
www215.wixdns.net is an alias for balancer.wixdns.net.
balancer.wixdns.net has address 188.8.131.52
schoen@demorgan:~$ host midwestlp.com
midwestlp.com has address 184.108.40.206
midwestlp.com mail is handled by 1 midwestlp-com.mail.protection.outlook.com.
In order to proceed further, you’ll need to account for this discrepancy and figure out whether it’s intentional.
Thanks you for information.
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