Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: elysiantree.com
I ran this command:sudo certbot
It produced this output:
[sudo] password for elysiantree:
Saving debug log to /var/log/letsencrypt/letsencrypt.log
How would you like to authenticate and install certificates?
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
1: Apache Web Server plugin (apache)
2: Nginx Web Server plugin (nginx)
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Select the appropriate number [1-2] then [enter] (press 'c' to cancel): 2
Plugins selected: Authenticator nginx, Installer nginx
Which names would you like to activate HTTPS for?
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
1: elysiantree.com
2: etsociety.elysiantree.com
3: etsocietydemo.elysiantree.com
4: www.elysiantree.com
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Select the appropriate numbers separated by commas and/or spaces, or leave input
blank to select all options shown (Enter 'c' to cancel): 1 4
Cert is due for renewal, auto-renewing...
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for elysiantree.com
http-01 challenge for www.elysiantree.com
Waiting for verification...
Cleaning up challenges
Failed authorization procedure. www.elysiantree.com (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://www.elysiantree.com/.well-known/acme-challenge/Qfl74ZdgzBCQCgF3g9SToRJ3B-Vfvvv53FWdaD2bp34 [2400:6180:100:d0::8b4:d001]: "<html>\r\n<head><title>404 Not Found</title></head>\r\n<body bgcolor=\"white\">\r\n<center><h1>404 Not Found</h1></center>\r\n<hr><center>", elysiantree.com (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://elysiantree.com/.well-known/acme-challenge/c_7HhkgK940PMS7ETNqzJi_RtBlazABVL-_pKscMVH8 [2400:6180:100:d0::8b4:d001]: "<html>\r\n<head><title>404 Not Found</title></head>\r\n<body bgcolor=\"white\">\r\n<center><h1>404 Not Found</h1></center>\r\n<hr><center>"
IMPORTANT NOTES:
- The following errors were reported by the server:
Domain: www.elysiantree.com
Type: unauthorized
Detail: Invalid response from
http://www.elysiantree.com/.well-known/acme-challenge/Qfl74ZdgzBCQCgF3g9SToRJ3B-Vfvvv53FWdaD2bp34
[2400:6180:100:d0::8b4:d001]: "<html>\r\n<head><title>404 Not
Found</title></head>\r\n<body bgcolor=\"white\">\r\n<center><h1>404
Not Found</h1></center>\r\n<hr><center>"
Domain: elysiantree.com
Type: unauthorized
Detail: Invalid response from
http://elysiantree.com/.well-known/acme-challenge/c_7HhkgK940PMS7ETNqzJi_RtBlazABVL-_pKscMVH8
[2400:6180:100:d0::8b4:d001]: "<html>\r\n<head><title>404 Not
Found</title></head>\r\n<body bgcolor=\"white\">\r\n<center><h1>404
Not Found</h1></center>\r\n<hr><center>"
To fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version): nginx, php
The operating system my web server runs on is (include version): Ubuntu
My hosting provider, if applicable, is: Digital Ocean
I can login to a root shell on my machine (yes or no, or I don’t know): Yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot):certbot 0.31.0