Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: workflexi.in
I ran this command: certbot renew
It produced this output:
root@ubuntu-s-4vcpu-8gb-blr1-01:~# certbot renew
Saving debug log to /var/log/letsencrypt/letsencrypt.log
Processing /etc/letsencrypt/renewal/www.workflexi.in.conf
Cert is due for renewal, auto-renewing…
Plugins selected: Authenticator apache, Installer apache
Renewing an existing certificate
Performing the following challenges:
http-01 challenge for workflexi.in
http-01 challenge for www.workflexi.in
Waiting for verification…
Cleaning up challenges
Attempting to renew cert (www.workflexi.in) from /etc/letsencrypt/renewal/www.wo rkflexi.in.conf produced an unexpected error: Failed authorization procedure. ww w.workflexi.in (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://www.workflexi.in/ .well-known/acme-challenge/jMo84bSSpL8ipMUmoVOiX0lE0wDvMe8JLrDH7pSJArw [68.183.8 4.33]: "\n<html lang=“en”>\n\n\t <meta charset="utf-8 ">\n\t<meta name=“viewport” content=“width=device-width, initial-”, workflex i.in (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks suff icient authorization :: Invalid response from https://www.workflexi.in/.well-kno wn/acme-challenge/YNqgf18Rb33GpJxtrUBL_KNL7oc8fxYE-9EBnuTuFE8 [68.183.84.33]: "< !DOCTYPE html>\n<html lang=“en”>\n\n\t <meta charset=“utf-8”>\n\t<m eta name=“viewport” content=“width=device-width, initial-”. Skipping.
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/www.workflexi.in/fullchain.pem (failure)
All renewal attempts failed. The following certs could not be renewed:
/etc/letsencrypt/live/www.workflexi.in/fullchain.pem (failure)
1 renew failure(s), 0 parse failure(s)
IMPORTANT NOTES:
-
The following errors were reported by the server:
Domain: www.workflexi.in
\n\t<meta name=\"viewport\" content=\"width=device-width, initial-"
Type: unauthorized
Detail: Invalid response from
http://www.workflexi.in/.well-known/acme-challenge/jMo84bSSpL8ipMUmoVOiX0lE0w DvMe8JLrDH7pSJArw
[68.183.84.33]: "\n<html lang=“en”>\n\n\tDomain: workflexi.in
\n\t<meta name=\"viewport\" content=\"width=device-width, initial-"
Type: unauthorized
Detail: Invalid response from
https://www.workflexi.in/.well-known/acme-challenge/YNqgf18Rb33GpJxtrUBL_KNL7 oc8fxYE-9EBnuTuFE8
[68.183.84.33]: "\n<html lang=“en”>\n\n\tTo fix these errors, please make sure that your domain name was
entered correctly and the DNS A/AAAA record(s) for that domain
contain(s) the right IP address.
My web server is (include version): Apache/2.4.29 (Ubuntu)
The operating system my web server runs on is (include version):
Distributor ID: Ubuntu
Description: Ubuntu 18.04.2 LTS
Release: 18.04
Codename: bionic
My hosting provider, if applicable, is: Digital Ocean
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot): certbot 0.31.0