Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: deancorp.co.uk
I ran this command:
sudo certbot --apache -d deancorp.co.uk -d www.deancorp.co.uk
It produced this output:
Saving debug log to /var/log/letsencrypt/letsencrypt.log Plugins selected: Authenticator apache, Installer apache Obtaining a new certificate Performing the following challenges: http-01 challenge for deancorp.co.uk http-01 challenge for www.deancorp.co.uk Waiting for verification... Cleaning up challenges Failed authorization procedure. www.deancorp.co.uk (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://www.deancorp.co.uk/.well-known/acme-challenge/ki9balg6M6wVBixJKAbfiUBN9nle-Gqm3X9oVMP3udU [82.4.154.121]: "<!DOCTYPE html>\n<html>\n<head>\n<meta charset=\"utf-8\">\n<style>body{font-family:Arial,Helvetica,sans-serif;font-size:12px;text-alig", deancorp.co.uk (http-01): urn:ietf:params:acme:error:unauthorized :: The client lacks sufficient authorization :: Invalid response from http://deancorp.co.uk/.well-known/acme-challenge/2XDBq1K8NRz0zERrvrYiWuOqNXzmXVMsfOf8Fp12W4w [82.4.154.121]: "<!DOCTYPE html>\n<html>\n<head>\n<meta charset=\"utf-8\">\n<style>body{font-family:Arial,Helvetica,sans-serif;font-size:12px;text-alig"
IMPORTANT NOTES:
- The following errors were reported by the server:
Domain: www.deancorp.co.uk Type: unauthorized Detail: Invalid response from http://www.deancorp.co.uk/.well-known/acme-challenge/ki9balg6M6wVBixJKAbfiUBN9nle-Gqm3X9oVMP3udU [82.4.154.121]: "<!DOCTYPE html>\n<html>\n<head>\n<meta charset=\"utf-8\">\n<style>body{font-family:Arial,Helvetica,sans-serif;font-size:12px;text-alig"
Domain: deancorp.co.uk Type: unauthorized Detail: Invalid response from http://deancorp.co.uk/.well-known/acme-challenge/2XDBq1K8NRz0zERrvrYiWuOqNXzmXVMsfOf8Fp12W4w [82.4.154.121]: "<!DOCTYPE html>\n<html>\n<head>\n<meta charset=\"utf-8\">\n<style>body{font-family:Arial,Helvetica,sans-serif;font-size:12px;text-alig"
To fix these errors, please make sure that your domain name was entered correctly and the DNS A/AAAA record(s) for that domain contain(s) the right IP address.
My web server is (include version): Apache/2.4.29 (Ubuntu)
The operating system my web server runs on is (include version): Ubuntu 18.04
My hosting provider, if applicable, is: N/A
I can login to a root shell on my machine (yes or no, or I don’t know): Yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): No
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): certbot 0.31.0