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The operating system my web server runs on is (include version): centos Linux 7.9.2009
My hosting provider, if applicable, is: ionos
I can login to a root shell on my machine (yes or no, or I don't know): I dont know
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Yes, Plesk obsidian 18.0.42
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
I got an email saying the renewal failed and to do it manually. when I try to renew it in Plesk it says too many attempts in the last 168 hours. but this was the first time I tried. What should I do? thanks!
As Bruce notes you are getting a cert almost every day since Aug9 (and 5 certs on Aug9 alone). Your problem is that your server is not using these newer certs. Instead it is using some default Plesk certificate.
You need to talk with your hosting provider to fix your Plesk configuration. If they did not provide that then contact the people that did.
oh, ok. I installed it myself inside Plesk. I'm not too expert. I would just reissue it when it tells me too.
I'll look into Bruce's list and try to see if I can figure out how to use a newer one. I can wait a week also. it says it expires in 16 days. but I'm guessing that if there are newer certs that I didn't create, Plesk is trying to add them automatically? so, in a week, it'll be the same situation, I guess? is there a way to pause it from trying to automatically renew?
