Timeout during connect (likely firewall problem)

Due to a recent ransomware attack we have blocked everything and are adding to our allow-list
what country, IP and ports need to be unblocked for our servers to communicate with letsencrypt ?

My domain is: abqhch.org

I ran this command: powershell

New-PACertificate micollab.abqhch.org -AcceptTOS -Contact 'phonesys@abqhch.org'-Plugin Windows -PluginArgs $pArgs
Exception: C:\Program Files\PowerShell\Modules\Posh-ACME\4.15.0\Public\New-PACertificate.ps1:247

It produced this output:
Line |
247 | Submit-ChallengeValidation
| ~~~~~~~~~~~~~~~~~~~~~~~~~~
| Authorization invalid for micollab.abqhch.org: DNS problem: NXDOMAIN looking up TXT for _acme-challenge.micollab.abqhch.org - check that a DNS
| record exists for this domain

My web server is (include version): micollab.abqhch.org

The operating system my web server runs on is (include version): mitel linux

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know): no

I'm using a control panel to manage my site (no, or provide the name and version of the control panel): mitel interface

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot): N/A

Hello @JPadilla, welcome to the Let's Encrypt community. :slightly_smiling_face:

A great place to start debugging Let's Encrypt certificates is Let's Debug

You can find the DNS Records for micollab.abqhch.org here DNS Lookup - Check DNS Records
and the DNS Records for abqhch.org here DNS Lookup - Check DNS Records

I do not find any DNS records containing acme.

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Also Let's Encrypt DOES NOT publish a list of IP addresses we use to validate

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I'm not familiar with Posh-ACME. Does it contain a DNS plugin for your DNS provider to add/remove the TXT record? Or did it ask you to do it manually? If so, did you add the TXT record? Because currently it's not there indeed.

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