Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: members.wellbridge.com
I ran this command: win-acme.v184.108.40.206\letsencrypt.exe
It produced this output:
[EROR] Authorization result: invalid
[EROR] ACME server reported:
[EROR] [type] urn:acme:error:connection
[EROR] [detail] Fetching http://members.wellbridge.com/.well-known/acme-challen
ge/hKticvR_00NNFgIzqeV8upXeM46hOqcMU215a4w3e7k: Timeout during connect (likely f
[EROR] [status] 400
[EROR] Create certificate failed
My web server is (include version): Windows 2008 R2 SP1
The operating system my web server runs on is (include version): Windows 2008 R2 SP1
My hosting provider, if applicable, is: AT&T
I can login to a root shell on my machine (yes or no, or I don’t know): cmd?
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot):
Please note, most of the IT team has been furloughed so this is not my normal area.
- We have one Windows 2008 R2 server that is hosting 3 websites.
- It has two IP addresses
- All 3 website Let’s Encrypt certificates expired last night on 8/20 - the auto schedule never worked
- I ran the letsencrypt executable and selected to: Renew all
- The website that has an IIS Binding to IP #1 was successful
- The websites that are assigned to IP #2 failed with the above Timeout/Firewall problem
I have tried changing the ip from IP#2 to IP#1, changed the DNS, but it still fails
I went and ran this domain check (based on other threads I found here) but I don’t know what it is telling me? Is this really a firewall problem with AT&T?