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My domain is: www.ejesinc.com
I ran this command:
It produced this output:
My web server is (include version):
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don’t know):
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
When users open Microsoft outlook, they receive a message indicating that the certificate has expired or is
Sounds like your certificate expired. They do this every 90 days. I’m not sure what you’re asking here - there’s definitely not enough information for anyone to even start trying to help you.
My question would be, “How do I renew the expired certificate”?
How did you obtain your original certificate?
How did you generate the certificate in the first place? There are, quite literally, dozens of ways to do so. The most common is using the Certbot application, in which case it’s typically something along the lines of ‘./certbot-auto renew’, but even that can change.
Well, I’m new to the company and I’m not sure how the original certificate was obtained.
Any advice on how to renew the certificate would be greatly appreciated?
In that case, it sounds like it would probably be easiest to just start over. I’m going to make some common assumptions since there’s not a whole lot of info to go on here that you’re running a Linux or Unix-like OS to which you have shell access. In that case, I would recommend starting with https://certbot.eff.org/ and following instructions provided after filling in the dropdowns.
Alternatively, you can use a manual service such as https://zerossl.com/ if you’re unable to use an automated client. Note that this will require you to manually renew your certificate at least every 90 days (preferably sooner, to reduce the likelihood of service disruption in case you run into issues.)
Here is a list of alternative ACME clients to the ones already mentioned, in the event that these options are unappealing to you: https://letsencrypt.org/docs/client-options/
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