Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:www.biblenutrient.com
I ran this command: apashe
It produced this output: Warning: Your verification URL is not returning the correct contents to our verification servers. The URL looks like it is blocking bots and which inadvertently blocks our servers from receiving the correct content. Contact your host, a professional developer or admin for further help with fixing it.
My web server is (include version): HTML
The operating system my web server runs on is (include version):
My hosting provider, if applicable, is: Linux
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): yes (godaddy)
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot): No using Cerbot
I use sslforfree straight away without any tool
I don’t use any tool.
I just installed ssl from the sslforfree website
Then three things are possible:
- You use the wrong path
- Your application blocks
- GoDaddy blocks
But you have other domains. So (1)/(3) are implausible. Perhaps a problem with that
Artisteer v4.1.0.59861
application.
There are some older certificates. Created with the same tool? ( https://check-your-website.server-daten.de/?q=biblenutrient.com )
Is there a root? Try to create a test file
yourRoot/1234
then load it via
http://biblenutrient.com/1234
http://www.biblenutrient.com/1234
Thank you for your diagnostic which is correct
I think there are some old certificates which are preventing me to install
a new one. How can I find them and delete them.
I tried everything to delete with other websites it worked but with
bible nutrient is not work. Can you give a clou please
Kind regards
No, that's wrong. Your old certificates are completely unrelevant. That doesn't block. And you can delete these, but they are expired, so they aren't relevant.
Create the test file. May be you have additional location definitions.
I can’t see the Root/1234?
I am log into file manager
I am log in right in file manager so how to find another location from
there?
"root" is only a placeholder. You have to find your "real root". But may be there is no such "root directory", I don't know the details of that
Artisteer v4.1.0.59861
There is an Apache. What says
apachectl -S
I try to find out what Apache says