Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: lingsshop.ca
I ran this command:
during verification step, I press the text link,
It produced this output:
and then goes to the first page of website instead of the text file.
My web server is (include version):
Godaddy
The operating system my web server runs on is (include version):
windows professional
My hosting provider, if applicable, is:
Godaddy
I can login to a root shell on my machine (yes or no, or I don’t know):
yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
c panel
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):
do not know this
Hi, JuergenAuer,
for the Godaddy certificate, I do not know, I did not purchase it before.
for the two expired Let’s Encrypt, I try to get a new SSL cerficate, but cannot verify the text linkage after I copy the two text file to the specified directory, it will show the website first page automatically, and not the text file.
Thanks for helping!
let me know if there is an option that I can get the free SSL permanently, and no need to update every three months.
Thanks again
The info above is a little odd - you are using Godaddy, you are saying you have a "root shell" access, but the same time you have specified "Windows Pro" as the OS running on your server. I believe there might be some misunderstanding there, since Godaddy does have Windows hosting as far as I know, but that would be using Windows Server 2016. So perhaps Windows Pro and the "root shell" in your answers are related to your PC rather than the server you have. In which case you might not have sufficient access to install certbot, but might try some other clients indeed.
As for ZeroSSL step - as pointed out by @JuergenAuer above, you have a redirection set up, so verification files cannot be accessed. That explains why upon clicking on the link you are redirected to the home page of your site. Once you remove or alter that redirection, the process should work.
Hi,
You are right, they are the setup for my PC. I am not a IT personal, sorry for the confusion.
another question:
how to remove or alter the redirection? I am really no clue how to do it.
when I click the linkage at the FREE SSL Certificate Wizard verification page, the first couple of seconds, the link shows right, and then goes to home page of my website directly.
if it is redirect issue, when I input the address in the browser, it should redirect to home page of the my website as well. Please correct me if I am wrong, thanks.
Thanks for helping, I called Godaddy, it looks that the problem of redirecting was caused by Godaddy, they update it for TEXT file, I do not know what is exactly mean.
Now it is ok now.
