Please fill out the fields below so we can help you better. My domain is: hyperiondev.com I ran this command: /opt/letsencrypt/letsencrypt-auto renew It produced this output: certbot has problem setting up the virtual environment. Based on your pip output, the problem can likely be fixed by incr…

[image] brandonc: certbot has problem setting up the virtual environment. Based on your pip output, the problem can likely be fixed by increasing the available memory. How much memory have you got ? and have you tried increasing it ? do you have a swapfile configured ? can that be increased …

We have enough server memory. The problem seems to be with pip

Since the only error you provided above is “the problem can likely be fixed by increasing the available memory” can you provide more detailed information on the pip issue.

This is the full error message: InsecurePlatformWarning You are using pip version 8.0.3, however version 9.0.1 is available. You should consider upgrading via the ‘pip install --upgrade pip’ command. Certbot has problem setting up the virtual environment. Based on your pip output, the problem ca…

total used free shared buffers cached Mem: 992 746 246 61 17 118 -/+ buffers/cache: 610 381 Swap: 0 0 0

from that it looks to me as if the problem is due to memory. I’d suggest setting up the swap, so that you effectively have more memory available.

Can you provide instructions on how to do this?

You should be able to run the following commands (which would create a 2Gb swapfile or use bs=1M count=1024 for a 1GB swap file); dd if=/dev/zero of=/swapfile bs=1G count=2 chmod 600 /swapfile mkswap /swapfile swapon /swapfile then check with swapon -s and free -m

SSL Renewal: Error: Certbot has problem setting up the virtual environment

Help

serverco January 19, 2017, 10:08am 2

How much memory have you got ? and have you tried increasing it ? do you have a swapfile configured ? can that be increased ?

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SSL Renewal: Error: Certbot has problem setting up the virtual environment

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