Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: www.fulltimebull.com
I ran this command: https://www.digitalocean.com/community/tutorials/how-to-secure-apache-with-let-s-encrypt-on-ubuntu-14-04
Followed this guide
It produced this output: SSL works perfectly on the desktop but i am unable to access it on my iphone. I receive an error that says “This connection is not private”.
My web server is (include version): Ubuntu latest
The operating system my web server runs on is (include version): Apache latest
My hosting provider, if applicable, is: Digital Ocean
I can login to a root shell on my machine (yes or no, or I don’t know): Yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Wordpress
The version of my client is (e.g. output of
certbot --version or
certbot-auto --version if you’re using Certbot): 0.28.0
Are you sure you’re not visiting https://fulltimebull.com/ on mobile? Versus https://www.fulltimebull.com ?
you have both versions in your DNS settings - non-www and www ( https://check-your-website.server-daten.de/?q=fulltimebull.com ):
But your certificate has only the www domain name:
expires in 55 days www.fulltimebull.com - 1 entry
So your non-www version isn’t secure.
Grade N -> certificate is invalid.
Mobile users -> they don’t type in www -> that doesn’t work.
Create one certificate with both domain names (non-www and www) and use that. So both domain names can use the same certificate.
Worked a charm, thank you!
Ok to re open this topic, i now have SSL working on my mobile but now i get the same error when on the desktop. I guess it has something to do with the www.fulltimebull.com / fulltimebull.com. Is it possible to just remove the non www version from access so no matter what is entered in the search bar it just directs to www.fulltimebull.com with an SSL Cert?
Your configuration is now correct - check https://check-your-website.server-daten.de/?q=fulltimebull.com
Both connections are secure
and your certificate has both domain names:
expires in 88 days fulltimebull.com, www.fulltimebull.com - 2 entries
And your chain is correct:
2 CN=Let's Encrypt Authority X3, O=Let's Encrypt, C=US
The only thing - a missing file
–>> Grade I. But your certificate is correct - perhaps only a caching problem.
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