SSL not working for www domain on Dreamhost

I added certificates to two domains I have with Dreamhost. One works on both www and non-www. The other domain does not work with www. How do I add a SAN to a cert issued via Dreamhost? Any help is greatly appreciated!
https://alightmotionapks.com/
https://www.kinemasterapks.com/
https://www.durecorders.com/

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version):

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I see you added your domain names to your first post. I also see from the public crt.sh log that only one of those 3 domains got certs from Let's Encrypt. The other two domains got certs from cPanel and Cloudflare.

There is a current Let's Encrypt wildcard cert for durecorders which was sent by your server for requests to durecorders.com and the www subdomain. That seems fine. Your DNS has 5 different IP addresses for that. I did not check that every IP responds the same.

Would you please explain more about the problem you see?

And, please answer the questions in the form for the durecorders.com domain.

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I assume by this you're on a shared Dreamhost plan and not a Dedicated Server:

You can't. Dreamhost manages their own client and certificate system.

Check each domain on their configuration panel. There is an option on how to handle redirects - ensure they all are set up like the one that works. If that doesn't fix your problem, contact Dreamhost support for help.

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