Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
I ran this command: Trying to access the website itself
It produced this output: 'This site can't be reached. The connection was reset.' However, this only happens most of the time. The site is occasionally accessible.
My web server is (include version): Apache 2.4.52
The operating system my web server runs on is (include version): Ubuntu 22.04.1 LTS
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):1.21.0