Site giving timeout through SSL


#1

I’m getting extremely slow load times (20+, 60+ seconds) on a single page site with SSL. Sometimes goes to timeout. Server has hardware to spare. Checking on tools.pingdom.com and through Developer Tools shows the bulk of the time is waiting for SSL.

Googling I found a possible solution, adding the ‘SSLUseStapling off’ directive on Apache config, however it did nothing.

I’m using Ubuntu 4.16 on Digital Ocean, using certbot on a single VirtualServer. Any help is appreciated.


#2

Hi,

Fill in this form please:

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

Thank you


#3

My domain is: nadaesporaccidente.cl

I ran this command: none

It produced this output: none

My web server is (include version): Apache/2.4.18 (Ubuntu)

The operating system my web server runs on is (include version): Ubuntu 16.04.3 LTS

My hosting provider, if applicable, is: DigitalOcean

I can login to a root shell on my machine (yes or no, or I don’t know): yes

I’m using a control panel to manage my site (no, or provide the name and version of the control panel): no


#4

Hi @luissantander

I have only timeouts. And ssllabs

https://www.ssllabs.com/ssltest/analyze.html?d=nadaesporaccidente.cl&hideResults=on

Assessment failed: No secure protocols supported

can’t find a valide ssl configuration. Is there a firewall port 443?


#5

Thanks. Can confirm it’s listening to port 443 in addition to the others. No firewall rules have been applied.


#6

What did you changed? Now the site is running!


#7

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