Server Error in '/letsencrypt' Application

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is:
rekaonline.shop
I ran this command:
I was trying to update my certificate
It produced this output:

   [HttpRequestException: Response status code does not indicate success: 403 (Forbidden).]
   System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode() +92620
   LetsEncrypt.Azure.Core.Services.WebAppCertificateService.Install(ICertificateInstallModel model) in J:\Projects\letsencrypt-siteextension\LetsEncrypt.SiteExtension.Core\Services\WebAppCertificateService.cs:56
   LetsEncrypt.Azure.Core.<RequestAndInstallInternalAsync>d__13.MoveNext() in J:\Projects\letsencrypt-siteextension\LetsEncrypt.SiteExtension.Core\CertificateManager.cs:187
   System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) +99
   System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +61
   LetsEncrypt.SiteExtension.Controllers.<Install>d__7.MoveNext() +595
   System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) +99
   System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +61
   System.Web.Mvc.Async.TaskAsyncActionDescriptor.EndExecute(IAsyncResult asyncResult) +97
   System.Web.Mvc.Async.<>c__DisplayClass37.<BeginInvokeAsynchronousActionMethod>b__36(IAsyncResult asyncResult) +17
   System.Web.Mvc.Async.WrappedAsyncResult`1.CallEndDelegate(IAsyncResult asyncResult) +10
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult) +32
   System.Web.Mvc.Async.AsyncInvocationWithFilters.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3d() +50
   System.Web.Mvc.Async.<>c__DisplayClass46.<InvokeActionMethodFilterAsynchronouslyRecursive>b__3f() +228
   System.Web.Mvc.Async.<>c__DisplayClass33.<BeginInvokeActionMethodWithFilters>b__32(IAsyncResult asyncResult) +10
   System.Web.Mvc.Async.WrappedAsyncResult`1.CallEndDelegate(IAsyncResult asyncResult) +10
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult) +34
   System.Web.Mvc.Async.<>c__DisplayClass2b.<BeginInvokeAction>b__1c() +26
   System.Web.Mvc.Async.<>c__DisplayClass21.<BeginInvokeAction>b__1e(IAsyncResult asyncResult) +100
   System.Web.Mvc.Async.WrappedAsyncResult`1.CallEndDelegate(IAsyncResult asyncResult) +10
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) +27
   System.Web.Mvc.Controller.<BeginExecuteCore>b__1d(IAsyncResult asyncResult, ExecuteCoreState innerState) +13
   System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +29
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) +36
   System.Web.Mvc.Controller.<BeginExecute>b__15(IAsyncResult asyncResult, Controller controller) +12
   System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +22
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) +26
   System.Web.Mvc.Controller.System.Web.Mvc.Async.IAsyncController.EndExecute(IAsyncResult asyncResult) +10
   System.Web.Mvc.MvcHandler.<BeginProcessRequest>b__5(IAsyncResult asyncResult, ProcessRequestState innerState) +21
   System.Web.Mvc.Async.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult) +29
   System.Web.Mvc.Async.WrappedAsyncResultBase`1.End() +49
   System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) +28
   System.Web.Mvc.MvcHandler.System.Web.IHttpAsyncHandler.EndProcessRequest(IAsyncResult result) +9
   System.Web.CallHandlerExecutionStep.InvokeEndHandler(IAsyncResult ar) +152
   System.Web.CallHandlerExecutionStep.OnAsyncHandlerCompletion(IAsyncResult ar) +125

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:
Azure
I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):

Which command did you run?

I was trying to renew my certificate via Azure

Looks like you're getting an error from the Let's Encrypt CA, but this message doesn't tell you what it is.

Please enable debug logging as instructed here, try and renew your certificate again, and copy and paste the messages logged here.

2018-04-17T10:31:43 PID[7488] Information Installing certificate D:\home\siteextensions\letsencrypt\config\httpsacme-staging.api.letsencrypt.org\rekaonline.shop-all.pfx on azure with server farm id /subscriptions/2580b6f3-76db-4f71-8fb7-cb544fc443dc/resourceGroups/Reka2/providers/Microsoft.Web/serverfarms/ServicePlan96ee7b01-b72e
2018-04-17T10:31:43 PID[7488] Information 04/17/2018 10:31:43: 6bb58701-d8b5-46b1-8f64-bbc49bed7824 - AcquireTokenHandlerBase: === Token Acquisition started:
Authority: https://login.windows.net/rekaonlineoutlook.onmicrosoft.com/
Resource: https://management.core.windows.net/
ClientId: 4f746daf-7c28-4787-8d9e-52b000cd9d26
CacheType: Microsoft.IdentityModel.Clients.ActiveDirectory.TokenCache (1 items)
Authentication Target: Client

2018-04-17T10:31:43 PID[7488] Information 04/17/2018 10:31:43: 6bb58701-d8b5-46b1-8f64-bbc49bed7824 - TokenCache: Looking up cache for a token…
2018-04-17T10:31:43 PID[7488] Information 04/17/2018 10:31:43: 6bb58701-d8b5-46b1-8f64-bbc49bed7824 - TokenCache: An item matching the requested resource was found in the cache
2018-04-17T10:31:43 PID[7488] Information 04/17/2018 10:31:43: 6bb58701-d8b5-46b1-8f64-bbc49bed7824 - TokenCache: 49.9287215483333 minutes left until token in cache expires
2018-04-17T10:31:43 PID[7488] Information 04/17/2018 10:31:43: 6bb58701-d8b5-46b1-8f64-bbc49bed7824 - TokenCache: A matching item (access token or refresh token or both) was found in the cache
2018-04-17T10:31:43 PID[7488] Information 04/17/2018 10:31:43: 6bb58701-d8b5-46b1-8f64-bbc49bed7824 - AcquireTokenHandlerBase: === Token Acquisition finished successfully. An access token was retuned:
Access Token Hash: AEYl+7SdK8uvBDCIuONm3NRqJI1v6FN4n3DJxa2sNwY=
Refresh Token Hash: [No Refresh Token]
Expiration Time: 04/17/2018 11:21:39 +00:00
User Hash: null

Now I’m getting this error
[HttpRequestException: Response status code does not indicate success: 403 (Forbidden).]
System.Net.Http.HttpResponseMessage.EnsureSuccessStatusCode() +92620
LetsEncrypt.Azure.Core.Services.WebAppCertificateService.Install(ICertificateInstallModel model) in J:\Projects\letsencrypt-siteextension\LetsEncrypt.SiteExtension.Core\Services\WebAppCertificateService.cs:56
LetsEncrypt.Azure.Core.d__13.MoveNext() in J:\Projects\letsencrypt-siteextension\LetsEncrypt.SiteExtension.Core\CertificateManager.cs:187
System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) +99
System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +61
LetsEncrypt.SiteExtension.Controllers.d__7.MoveNext() +595
System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) +99
System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) +61
System.Web.Mvc.Async.TaskAsyncActionDescriptor.EndExecute(IAsyncResult asyncResult) +97
System.Web.Mvc.Async.<>c__DisplayClass37.b__36(IAsyncResult asyncResult) +17
System.Web.Mvc.Async.WrappedAsyncResult1.CallEndDelegate(IAsyncResult asyncResult) +10 System.Web.Mvc.Async.WrappedAsyncResultBase1.End() +49
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethod(IAsyncResult asyncResult) +32
System.Web.Mvc.Async.AsyncInvocationWithFilters.b__3d() +50
System.Web.Mvc.Async.<>c__DisplayClass46.b__3f() +228
System.Web.Mvc.Async.<>c__DisplayClass33.b__32(IAsyncResult asyncResult) +10
System.Web.Mvc.Async.WrappedAsyncResult1.CallEndDelegate(IAsyncResult asyncResult) +10 System.Web.Mvc.Async.WrappedAsyncResultBase1.End() +49
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeActionMethodWithFilters(IAsyncResult asyncResult) +34
System.Web.Mvc.Async.<>c__DisplayClass2b.b__1c() +26
System.Web.Mvc.Async.<>c__DisplayClass21.b__1e(IAsyncResult asyncResult) +100
System.Web.Mvc.Async.WrappedAsyncResult1.CallEndDelegate(IAsyncResult asyncResult) +10 System.Web.Mvc.Async.WrappedAsyncResultBase1.End() +49
System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult) +27
System.Web.Mvc.Controller.b__1d(IAsyncResult asyncResult, ExecuteCoreState innerState) +13
System.Web.Mvc.Async.WrappedAsyncVoid1.CallEndDelegate(IAsyncResult asyncResult) +29 System.Web.Mvc.Async.WrappedAsyncResultBase1.End() +49
System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult) +36
System.Web.Mvc.Controller.b__15(IAsyncResult asyncResult, Controller controller) +12
System.Web.Mvc.Async.WrappedAsyncVoid1.CallEndDelegate(IAsyncResult asyncResult) +22 System.Web.Mvc.Async.WrappedAsyncResultBase1.End() +49
System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult) +26
System.Web.Mvc.Controller.System.Web.Mvc.Async.IAsyncController.EndExecute(IAsyncResult asyncResult) +10
System.Web.Mvc.MvcHandler.b__5(IAsyncResult asyncResult, ProcessRequestState innerState) +21
System.Web.Mvc.Async.WrappedAsyncVoid1.CallEndDelegate(IAsyncResult asyncResult) +29 System.Web.Mvc.Async.WrappedAsyncResultBase1.End() +49
System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult) +28
System.Web.Mvc.MvcHandler.System.Web.IHttpAsyncHandler.EndProcessRequest(IAsyncResult result) +9
System.Web.CallHandlerExecutionStep.InvokeEndHandler(IAsyncResult ar) +152
System.Web.CallHandlerExecutionStep.OnAsyncHandlerCompletion(IAsyncResult ar) +125

This suggests this client has already obtained a certificate from Let's Encrypt, and that the 403 Forbidden error you are getting is coming from some Azure endpoint for installing the certificate and not from Let's Encrypt.

I searched their issue tracker to see if this had already been reported, and I came across a report in which the plugin author explains that this error happens due to a permissions issue. Please make sure you have granted the necessary permissions to the letsencrypt service account and try again.

If you continue to have trouble, please follow up with the plug-in author, since the error seems to be on the Azure side and not from Let's Encrypt.

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