Running Let's Encrypt: Error renewing certificates

Hi,

Sorry as this is the first time I'm using bncert tool. I have two domain which I wanted to install SSL. The tool worked without any issues on one of the domain, however I see I'm unable to install properly on the other domain. Initially the process was terminated with an error, which I had to change DNS records and I did, later I tried to install SSL again. I get the error as below. Please let me understand where I have been wrong and what can I do to solve the issue.

sudo /opt/bitnami/bncert-tool

Welcome to the Bitnami HTTPS Configuration tool.


Domains

Please provide a valid space-separated list of domains for which you wish to
configure your web server.

Domain list : signalbooster.co.za

Warning: A certificate for the list of domains you entered already exists. It
will be used instead of generating a new one.
Press [Enter] to continue:

Enable/disable redirections

Please select the redirections you wish to enable or disable on your Bitnami
installation.

Enable HTTP to HTTPS redirection [Y/n]: y

Enable non-www to www redirection [Y/n]: y

Enable www to non-www redirection [y/N]: n


Changes to perform

The following changes will be performed to your Bitnami installation:

  1. Stop web server
  2. Configure web server to use an existing Let's Encrypt certificate and renew:
    /opt/bitnami/letsencrypt/certificates/signalbooster.co.za.crt
  3. Configure a cron job to automatically renew the certificate each month
  4. Configure web server name to: www.signalbooster.co.za
  5. Enable HTTP to HTTPS redirection (example: redirect
    http://signalbooster.co.za to https://signalbooster.co.za)
  6. Enable non-www to www redirection (example: redirect signalbooster.co.za to
    www.signalbooster.co.za)
  7. Start web server once all changes have been performed

Do you agree to these changes? [Y/n]: y


Create a free HTTPS certificate with Let's Encrypt

Please provide a valid e-mail address for which to associate your Let's Encrypt
certificate.

Domain list: signalbooster.co.za www.signalbooster.co.za

Server name: www.signalbooster.co.za

E-mail address : [My email]

The Let's Encrypt Subscriber Agreement can be found at:

Do you agree to the Let's Encrypt Subscriber Agreement? [Y/n]: y

Performing changes to your installation

The Bitnami HTTPS Configuration Tool will perform any necessary actions to your
Bitnami installation. This may take some time, please be patient.

\

An error occurred renewing certificates with Let's Encrypt:

2021/05/04 13:49:20 Account [My email] is not registered. Use
'run' to register a new account.
child process exited abnormally

Please check our documentation and support forums, we'll be happy to help!

Press [Enter] to continue:

Error

An error occurred when applying configurations.

The web server configuration was left unchanged. There was an error in the new
configuration, so it was reverted.

Failed steps:

  • Running Let's Encrypt: Error renewing certificates

Find more details in the log file:

/tmp/bncert-202105041342.log

If you find any issues, please check Bitnami Support forums at:

Press [Enter] to continue:

Hi @Cshiva

please read your error message

and do that.

1 Like

Awesome! I tried manual installation by generating cert and installing! It worked Thank you :slight_smile:

1 Like