Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: tampabayintlschool.org
I ran this command: sudo /opt/bitnami/bncert-tool
It produced this output:
An error occurred creating certificates with Let's Encrypt:
error: one or more domains had a problem:
[www.tampabayintlschool.org] acme: error: 400 :: urn:ietf:params:
acme:error:dns
:: During secondary validation: DNS problem: SERVFAIL looking up
CAA for
www.tampabayintlschool.org - the domain's nameservers may be malf
unctioning,
url:
Please check our documentation and support forums, we'll be happy
to help!
- Bitnami Documentation: https://docs.bitnami.com
- Bitnami Community: https://community.bitnami.com
Press [Enter] to continue:
Error
An error occurred when applying configurations.
The web server configuration was left unchanged. There was an err
or in the new or in the new
configuration, so it was reverted.
Failed steps:
- Running Let's Encrypt: Error creating certificates
Find more details in the log file:
/tmp/bncert-202012090251.log
If you find any issues, please check Bitnami Support forums at:
Press [Enter] to continue:
My web server is (include version): Apache/2.4.43
The operating system my web server runs on is (include version): Debian 4.19.118
My hosting provider, if applicable, is: AWS
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): no
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):