Requesting a certificate: DNS problem: NXDOMAIN looking up TXT for _acme-challenge.qa-app-09.corp.qnxtcloud.com - check that a DNS record exists for this domain ... BadRequest urn:ietf:params:acme:error:dns

[dansubram]

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: qa-app-09.corp.qnxtcloud.com

I ran this command: Used Certify the Web UI tool

It produced this output:
DNS problem: NXDOMAIN looking up TXT for _acme-challenge.qa-app-09.corp.qnxtcloud.com - check that a DNS record exists for this domain BadRequest urn:ietf:params:acme:error:dns

My web server is (include version):
qa-app-09
IIS 10

The operating system my web server runs on is (include version):
Windows Server 2022

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):
I don't know

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
no

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
5.6.8.0

[rg305]

Hi @dansubram, and welcome to the LE community forum

@dansubram

DNS problem: NXDOMAIN

I get the same result:
*** dns.google can't find _acme-challenge.qa-app-09.corp.qnxtcloud.com: Non-existent domain

Is there a TYPO in the name?
If not, then you must check your DNS system(s).