Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: ryansmith.com
I ran this command: I clicked on the Let’s Encrypt logo in the cPanel and it said my SSL was being sent off to queue for installation
It produced this output: Nada
My web server is (include version): Chrome?
The operating system my web server runs on is (include version): macOS 10.13.6 High Sierra
My hosting provider, if applicable, is: siteground.com
I can login to a root shell on my machine (yes or no, or I don’t know): yes if that means cPanel
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): yes