Renewed certificate needed urgently


#1

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: actionprgroup.com

I ran this command: where do I run autorenew a cert

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don’t know):

I’m using a control panel to manage my site (no, or provide the name and version of the control panel):


#2

How did you issue the certificate in the first place?


#3

I don’t even remember issuing this service


#4

How do i import a cert from Let’s Encrypt site? From here? https://letsencrypt.org/certificates/


#5

Your domain is hosted using cPanel from one of these brands.

This means that somebody has probably been manually issuing certificates using a website like zerossl.com or gethttpsforfree.com and installing it using cPanel. There is no easy way to do autorenewal with cPanel if AutoSSL is disabled on the cPanel service, which appears to be the case with your server.

You should talk to whoever set your certificates up in the first place, or talk to your web host. If you can’t do that, then try use one of the above websites to issue a new certificate.


#6

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.