Certificate Renewal Request

[4MrKen]

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: zeesearch.com.au

I ran this command:

It produced this output:

My web server is (include version):

The operating system my web server runs on is (include version):

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):

Hello. My certificate for the domain zeesearch.com.au is due to expire on 24 June 2024.
A message in Cpanel of the domain tells me to contact my SSL provider, LetsEncryp to request a certificate renewal.
How can I make this request ?

[griffin]

Welcome to the Let's Encrypt Community, @4MrKen!

How did you acquire the certificate in the first place? AutoSSL in cPanel? Let's Encrypt is an automated certificate authority, so you need to use an ACME client (e.g. AutoSSL, CertSage) to acquire a new certificate from Let's Encrypt. Note that a renewal certificate is just a new certificate covering the same domain names.

[Bruce5051]

@4MrKen

zeesearch.com.au

Supplemental information:
There are several locations from around the world Permanent link to this check report that are getting a Code "508 (Loop Detected)" for https://zeesearch.com.au/

[4MrKen]

Thanks for your reply Jonathan.

I think I’ve sorted it out with the hosting provider, so don’t worry for now.

Thanks

Ken