Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
ziegler-und-heimatverein-entrup.de
I ran this command:
renewal within plesk
It produced this output:
Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz/2863297116/672030069137
Details:
Type: urn:ietf:params:acme:error:connection
Status: 400
Detail: 89.22.114.96: Fetching http://ziegler-entrup.de/.well-known/acme-challenge/EcFzXLjHM4-xaiOh1Ko6EPs7wjvcmwe4afYKsC8CPx8: Timeout during connect (likely firewall problem)
89.22.114.96 was the old server's ip. The new ip is 85.190.102.31.
Another domain on the new ip is lemgo-entrup.de, this was successfully renewed on Monday.
My web server is (include version):
Apache/2.4.58 (Ubuntu)
The operating system my web server runs on is (include version):
Ubuntu 24.04.4 LTS (GNU/Linux 6.8.0-100-generic x86_64)
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know):
yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
Plesk Obsidian Web Pro Edition
Version 18.0.75 Update Nr. 1
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):