Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: anutech.net
I ran this command: Plesk -> issue SSL
It produced this output: Could not issue an SSL/TLS certificate for anutech.net
Details
Could not issue a Let's Encrypt SSL/TLS certificate for anutech.net. Authorization for the domain failed.
Details
Invalid response from https://acme-v02.api.letsencrypt.org/acme/authz/2237214765/534178114502
Details:
Type: urn:ietf:params:acme:error:connection
Status: 400
Detail: 70.35.194.84: Fetching http://anutechnologies.net/.well-known/acme-challenge/AongBmM3XZd24rmdb0fFPaLRNQfZ0F5R7G_kTg9miVc: Timeout during connect (likely firewall problem)
My web server is (include version): Apache 2.4.58-1
The operating system my web server runs on is (include version):Ubuntu 24.04.2 LTS
My hosting provider, if applicable, is:
I can login to a root shell on my machine (yes or no, or I don't know): yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk Obsidian 18.0.70 Update #1
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you're using Certbot):
I moved sites to new server. All of the other domains were fine when activating new Certs on the new server. However, this domain attempts to contact the old IP address. Checked DNS and it is correct.