Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is: tvfasching.de
I ran this command: Renew certificate via Plesk
It produced this output:
https://acme-v02.api.letsencrypt.org/acme/authz-v3/4109247977
{
“identifier”: {
“type”: “dns”,
“value”: “tvfasching.de”
},
“status”: “invalid”,
“expires”: “2020-04-29T08:01:11Z”,
“challenges”: [
{
“type”: “http-01”,
“status”: “invalid”,
“error”: {
“type”: “urn:ietf:params:acme:error:connection”,
“detail”: “Fetching http://www.tvfasching.de/.well-known/acme-challenge/Q-BgXf4Qqy-xCTmL4UNAXl3CTMrBZxk2sL_B8HJO4lQ: Timeout during connect (likely firewall problem)”,
“status”: 400
},
“url”: “https://acme-v02.api.letsencrypt.org/acme/chall-v3/4109247977/Zgt4MA”,
“token”: “Q-BgXf4Qqy-xCTmL4UNAXl3CTMrBZxk2sL_B8HJO4lQ”,
“validationRecord”: [
{
“url”: “http://tvfasching.de/.well-known/acme-challenge/Q-BgXf4Qqy-xCTmL4UNAXl3CTMrBZxk2sL_B8HJO4lQ”,
“hostname”: “tvfasching.de”,
“port”: “80”,
“addressesResolved”: [
“85.214.95.8”,
“2a01:238:4219:7d00:8d85:4ef3:4043:829”
],
“addressUsed”: “2a01:238:4219:7d00:8d85:4ef3:4043:829”
},
{
“url”: “http://tvfasching.de/.well-known/acme-challenge/Q-BgXf4Qqy-xCTmL4UNAXl3CTMrBZxk2sL_B8HJO4lQ”,
“hostname”: “tvfasching.de”,
“port”: “80”,
“addressesResolved”: [
“85.214.95.8”,
“2a01:238:4219:7d00:8d85:4ef3:4043:829”
],
“addressUsed”: “85.214.95.8”
},
{
“url”: “http://www.tvfasching.de/.well-known/acme-challenge/Q-BgXf4Qqy-xCTmL4UNAXl3CTMrBZxk2sL_B8HJO4lQ”,
“hostname”: “www.tvfasching.de”,
“port”: “80”,
“addressesResolved”: [
“85.214.95.8”,
“2a01:238:4219:7d00:8d85:4ef3:4043:829”
],
“addressUsed”: “2a01:238:4219:7d00:8d85:4ef3:4043:829”
}
]
}
]
}
My web server is (include version): apache & nginx
The operating system my web server runs on is (include version): Ubuntu
My hosting provider, if applicable, is: Strato
I can login to a root shell on my machine (yes or no, or I don’t know): yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel): Plesk 18.0.26
The version of my client is (e.g. output of certbot --version
or certbot-auto --version
if you’re using Certbot): 0.31.0