Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
I ran this command:
2020/01/05 19:20:46 Error while loading the certificate for domain domain.me open /opt/bitnami/letsencrypt/certificates/domain.me.crt: no such file or directory mydomain_com@mydomain-vm : ~ sudo lego --tls --email="mydomain.com@gmail.com" --domains="mydomain.com" --domains="www.mydomain.com" --path="/opt/bitnami/letsencrypt" renew2020/01/05 19:21:12 [INFO] [mydomain.com] acme: Trying renewal with -24 hours remaining2020/01/05 19:21:12 [INFO] [mydomain.com, www.mydomain.com] acme: Obtaining bundled SAN certificate2020/01/05 19:21:12 [INFO] [mydomain.com] AuthURL: https://acme-v02.api.letsencrypt.org/acme/authz-v3/21251249372020/01/05 19:21:12 [INFO] [www.mydomain.com] AuthURL: https://acme-v02.api.letsencrypt.org/acme/authz-v3/21251249382020/01/05 19:21:12 [INFO] [mydomain.com] acme: use tls-alpn-01 solver2020/01/05 19:21:12 [INFO] [www.mydomain.com] acme: use tls-alpn-01 solver2020/01/05 19:21:12 [INFO] [mydomain.com] acme: Trying to solve TLS-ALPN-012020/01/05 19:21:18 [INFO] [www.mydomain.com] acme: Trying to solve TLS-ALPN-012020/01/05 19:21:24 [INFO] Unable to deactivate the authorization: https://acme-v02.api.letsencrypt.org/acme/authz-v3/21251249372020/01/05 19:21:24 [INFO] Unable to deactivate the authorization: https://acme-v02.api.letsencrypt.org/acme/authz-v3/21251249382020/01/05 19:21:24 acme: Error -> One or more domains had a problem:[mydomain.com] acme: error: 403 :: urn:ietf:params:acme:error:unauthorized :: Cannot negotiate ALPN protocol "acme-tls/1" for tls-alpn-01 challenge, url: [www.mydomain.com] acme: error: 403 :: urn:ietf:params:acme:error:unauthorized :: Cannot negotiate ALPN protocol "acme-tls/1" for tls-alpn-01 challenge, url: **mydomain_com@mydomain-vm** : **~** sudo ls -la /opt/bitnami/letsencrypt/certificatestotal 24drwxr-xr-x 2 root root 4096 Oct 6 20:18 .drwxr-xr-x 5 root root 4096 Oct 6 20:05 …-rw-r–r-- 1 root root 3356 Oct 6 20:18 mydomain.com.crt-rw------- 1 root root 1648 Oct 6 20:18 mydomain.com.issuer.crt-rw------- 1 root root 237 Oct 6 20:18 mydomain.com.json-rw-r–r-- 1 root root 288 Oct 6 20:18 mydomain.com.key mydomain_com@mydomain-vm : ~ sudo /etc/lego/renew-certificate.shsudo: /etc/lego/renew-certificate.sh: command not found **mydomain_com@mydomain-vm** : **~** sudo /etc/lego/renew-certificate.shsudo: /etc/lego/renew-certificate.sh: command not found mydomain_com@mydomain-vm : ~ lego --versionlego version 3.0.2 linux/amd64 **mydomain_com@mydomain-vm** : **~** sudo /opt/bitnami/letsencrypt/lego --path="/opt/bitnami/letsencrypt" listFound the following certs: Certificate Name: mydomain.com Domains: mydomain.com, www.mydomain.com Expiry Date: 2020-01-04 19:18:45 +0000 UTC Certificate Path: /opt/bitnami/letsencrypt/certificates/mydomain.com.crt mydomain_com@mydomain-vm : ~ sudo /opt/bitnami/letsencrypt/lego list --helpNAME: lego list - Display certificates and accounts information.USAGE: lego list [command options] [arguments...]OPTIONS: --accounts, -a Display accounts. **mydomain_com@mydomain-vm** : **~** sudo /etc/lego/renew-certificate.shsudo: /etc/lego/renew-certificate.sh: command not found mydomain_com@mydomain-vm : ~ **mydomain_com@mydomain-vm** : **~** sudo /opt/bitnami/letsencrypt/lego/renew-certificate.shsudo: /opt/bitnami/letsencrypt/lego/renew-certificate.sh: command not found mydomain_com@mydomain-vm : ~ $
It produced this output:
My web server is (include version):
Details above
The operating system my web server runs on is (include version):
Bitnami WordPress 5.2.3-0 ***
My hosting provider, if applicable, is:
Google cloud
I can login to a root shell on my machine (yes or no, or I don’t know):
yes
I’m using a control panel to manage my site (no, or provide the name and version of the control panel):
no
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you’re using Certbot):
