Rate limit server error 429

Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. https://crt.sh/?q=example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.

My domain is: everynetsolutions.co.uk

I ran this command:
2021-09-03 07:00:03 [info] Starting SSL certificate generation process with ACME V2

2021-09-03 07:00:03 [info] Requesting challenges for the array of domains

It produced this output:
2021-09-03 07:00:03 [info] Sorry, Let's Encrypt server response (429) is unexpected. Complete server response given below.

    [type] => urn:ietf:params:acme:error:rateLimited
    [detail] => Rate limit for '/directory' reached
2021-09-03 07:00:04 [info] Sorry, Let's Encrypt server response (429) is unexpected. Complete server response given below.

My web server is (include version):
Apache 2.4.48

The operating system my web server runs on is (include version):
2.6.32-954.3.5.lve1.4.83.el6.x86_64 #1 SMP Tue May 18 08:33:12 UTC 2021 x86_64 x86_64 x86_64 GNU/Linux

My hosting provider, if applicable, is:

I can login to a root shell on my machine (yes or no, or I don't know):

I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
Yes, cPanel 86.0.40

The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
Wordpress plugin Auto-install free SSL version 2.2.2 (Installed 5/7/21)

Thank you,

1 Like

HI @Everymike welcome to the LE community forum :slight_smile:

This is likely a cPanel induced problem.
You should speak with your Hosting Service Provider (HSP) [Tsohost] about this; as it is likely affecting all users of that system.


Tsohost told me they thought there was a problem with the CA root certificate and I should install a new certificate.
I re-issued a certificate via the WP plugin Auto-Install Free SSL and the error looks to have been resolved.
Thanks very much for your help.

1 Like

This topic was automatically closed 30 days after the last reply. New replies are no longer allowed.