Please fill out the fields below so we can help you better. Note: you must provide your domain name to get help. Domain names for issued certificates are all made public in Certificate Transparency logs (e.g. crt.sh | example.com), so withholding your domain name here does not increase secrecy, but only makes it harder for us to provide help.
My domain is:
all domain / all cpanel
I ran this command:
auto ssl in whm
It produced this output:
My web server is (include version):
apache
The operating system my web server runs on is (include version):
last version
My hosting provider, if applicable, is:
cpanel
I can login to a root shell on my machine (yes or no, or I don't know):
sure yes
I'm using a control panel to manage my site (no, or provide the name and version of the control panel):
cpanel / last version
The version of my client is (e.g. output of certbot --version or certbot-auto --version if you're using Certbot):
error :
WARN The current Let’s Encrypt account ID (https://acme-v02.api.letsencrypt.org/acme/acct/223400380) differs from the one (https://acme-v02.api.letsencrypt.org/acme/acct/217647700) in the Let’s Encrypt provider’s DCV cache. The server is probably using a different Let’s Encrypt account than it did when it last updated the DCV cache. Purging cached DCV data …
3:53:41 PM WARN AutoSSL failed to create a new certificate order because the server’s Let’s Encrypt account (https://acme-v02.api.letsencrypt.org/acme/acct/223400380) has reached a rate limit. (429 urn:ietf:params:acme:error:rateLimited (The request exceeds a rate limit) (Error creating new order :: too many certificates (5) already issued for this exact set of domains in the last 168 hours: *.seenpanel85.ir,seenpanel85.ir: see Rate Limits - Let's Encrypt)) You may contact Let’s Encrypt to request a change to this rate limit.
Retrying DCV without the failed wildcard domain …
3:53:46 PM SUCCESS “Let’s Encrypt™” HTTP DCV OK: webmail.seenpanel85.ir
SUCCESS “Let’s Encrypt™” HTTP DCV OK: cpcontacts.seenpanel85.ir
SUCCESS “Let’s Encrypt™” HTTP DCV OK: www.seenpanel85.ir
SUCCESS “Let’s Encrypt™” HTTP DCV OK: cpanel.seenpanel85.ir
3:53:47 PM SUCCESS “Let’s Encrypt™” HTTP DCV OK: cpcalendars.seenpanel85.ir
SUCCESS “Let’s Encrypt™” HTTP DCV OK: webdisk.seenpanel85.ir
SUCCESS “Let’s Encrypt™” HTTP DCV OK: mail.seenpanel85.ir
ERROR Impediment: NO_UNSECURED_DOMAIN_PASSED_DCV: Every unsecured domain failed DCV.